Complimentary shipping on orders over $99  •  Hand-poured in small batches  •  100% natural soy wax  •  Complimentary shipping on orders over $99  •  Hand-poured in small batches  •  100% natural soy wax  • 

Payment & Security

Payment & Security

Accepted Payment Methods

We accept Visa, Mastercard, and American Express. All transactions are processed securely through our payment provider.

Secure Transactions

Your payment information is encrypted using industry-standard SSL (Secure Socket Layer) technology. We do not store your credit card details on our servers. All payment processing is handled by our PCI-DSS compliant payment partner.

Order Confirmation

After completing your purchase, you will receive an order confirmation email with your order details and a unique order number. If you do not receive a confirmation within 30 minutes, please check your spam folder or contact us.

Fraud Prevention

We employ fraud detection measures to protect both our customers and our business. Orders flagged for review may require additional verification before processing.

Billing

Your statement will show a charge from “Pureluxys” for the total amount of your order including any applicable shipping fees and taxes.

Questions

If you have questions about a charge or need payment assistance, please contact us at support@pureluxys.store with your order number.